Job Description

Laundry Attendant

Join our hospitality team and help provide guests with clean, fresh linens throughout their stay. The Laundry Attendant processes hotel linens and towels while maintaining a clean, safe, and organized laundry facility. This position also manages supplies and supports housekeeping operations as needed.

Key Responsibilities

• Receive and sort soiled linens and towels according to established procedures.
• Wash, dry, fold, organize, and stock linens and towels.
• Treat stains when appropriate and maintain records of stained, damaged, or discarded items.
• Notify a supervisor when linens cannot be restored and should be removed from inventory.
• Operate washers, dryers, and related equipment according to manufacturer instructions.
• Clean lint traps and equipment surfaces and promptly report maintenance or safety concerns.
• Maintain laundry production, inventory, and supply records as required.
• Keep laundry areas, shelves, equipment, and storage rooms clean and organized.
• Follow established procedures for sanitation, chemical handling, safety, security, and emergency response.
• Respond promptly and professionally to guest or departmental requests.
• Use required hotel systems and communication tools, such as Quore or Hotel Effectiveness.
• Protect guest privacy and maintain a professional appearance consistent with uniform and grooming standards.
• Perform other related duties within the associate's training and capabilities.

Requirements

Qualifications

• Previous housekeeping or laundry experience in a hotel, hospital, residential, or care-facility environment is preferred.
• High school diploma or equivalent preferred.
• Dependable, trustworthy, organized, and committed to excellent guest service.
• Ability to work independently and as part of a team, follow established procedures, and manage multiple priorities.
• Ability to learn job-related technology and communicate professionally with guests and coworkers.

Physical and Scheduling Requirements

• With or without reasonable accommodation, the associate must be able to stand and walk for extended periods; bend, stretch, reach, crawl, and kneel; lift or carry up to 30 pounds; and push or pull up to 60 pounds.
• This on-site position may require varied shifts, including weekends and holidays.

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